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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -48 hours. We’ll keep you in the loop throughout the process!

We offer a 12-month lease term.

We encourage residents to pay rent online through the resident portal. However, we also accept payments via check if dropped off at the office or mailed.

Yes, renter's insurance is required. You can either purchase your own insurance or opt to pay $10.95 per month for coverage through us.

Currently, all utilities are the resident's responsibility, so they’re not included in your rent.

To set up your utilities, contact PG&E for electricity and gas. Water, trash, and sewer are billed through Conservice, and payments are due with your rent on the 1st of each month. No setup is required for water, trash, or sewer.

You can use Comcast/Xfinity for both internet and cable services.

Amenities

Our property offers a variety of amenities, including a pool, spa, 24-hour fitness center, clubhouse, dog park, playground, and Parcel Pending for secure package delivery.

Yes, each unit comes with one covered parking spot at no additional charge.

Yes, each unit comes with its own full sized in-unit washer and dryer.

Pet Policy

Yes, our community is pet-friendly, and we have a dog park on-site for your convenience.

Location

What makes our community unique is its prime location and modern, new construction. Our apartments are designed with high-end finishes and amenities, including in-unit washers and dryers, stainless steel appliances, and sleek quartz countertops. Select units feature vinyl flooring throughout (except in bedrooms), soft-close cabinets, Honeywell smart thermostats, and wall-mounted TV outlets. With spacious 3-bedroom, 3-bath units and ceiling fans in the bedrooms, our homes offer both style and comfort for a truly exceptional living experience.

We are located in the Vacaville Unified School District.

The nearest grocery stores and shopping centers include Walmart and Safeway, both just 0.5 miles away. An Asian Market is across the street, while Sprouts is 1 mile away and Nugget is 2 miles away. For shopping, Nut Tree Plaza and Vacaville Premium Outlets are approximately 1 mile from the property.

Maintenance

Yes, we offer 24/7 on-site maintenance. Work orders are sent directly to our technician for prompt attention.

For maintenance issues, please contact the office at (707) 470-2644. If it's an emergency, Yardi will notify us, and we will contact you on our cell phone.

You only need to be present if you specifically request to be. Otherwise, the service technician can perform the work without your presence.

Didn't find an answer?

Our team is always ready to answer your questions.